A thoughtful first step
Choose a time that works for you. Cindy, our New Patient Coordinator, will learn what you are looking for, explain how MyHealth1st works, and help you understand the next step.
A brief, non-clinical introductory call. No referral is needed.
Choose your time
Every new patient begins here. Select an available time and we will send your confirmation by email.
Times are shown in Eastern Time. The discovery call is for orientation, service information, pricing, and next steps. It is not a medical appointment.
What to expect
Briefly tell us what brings you here and the type of support you are exploring.
Learn how our care works, which pathways may fit, and what practical details to expect.
Leave knowing the most appropriate next step if you choose to move forward.
Looking for a different path?
Discovery calls are for prospective patients. Current patients should use the secure portal for questions related to their care.
Common questions
These answers cover the most common questions about getting started with MyHealth1st.
It is a brief, non-clinical phone conversation with our New Patient Coordinator. We will learn what you are looking for, explain how MyHealth1st works, and help you understand the most appropriate starting options.
Yes. Prospective patients begin with a discovery call before scheduling clinical services or having laboratory orders processed. This helps ensure you start with the right service and understand what to expect.
That is completely normal. You do not need to choose a specific assessment or treatment before speaking with us. Cindy will help you understand the available pathways based on what you hope to address.
No. The call is for orientation, service information, pricing, and next steps. Medical assessment, diagnosis, and individualized recommendations take place during an appointment with a MyHealth1st clinical provider.
No referral is required. You may schedule a discovery call directly with our New Patient Coordinator.
MyHealth1st is a cash-pay medical practice and does not file insurance claims for clinical visits. We can provide an itemized invoice with applicable billing and diagnosis codes that you may submit for possible out-of-network reimbursement. MyHealth1st has opted out of Medicare.
Many blood tests are ordered through Labcorp, which may bill your insurance directly. Discounted cash-pay options may also be available. Coverage, specialty testing, and patient responsibility vary, so our team will explain likely costs before testing is ordered.
Phone and Zoom visits are available for many services when clinically and legally appropriate. Certain evaluations, examinations, testing, and procedures require an in-person visit at our Winston-Salem office.
Use the secure Patient Portal for clinical questions and patient-specific communication. For general administrative help, call our office at (336) 306-9393.
Plan your visit
